Dear BB Digest folk,
I mostly lurk on the BB Digest but I find myself writing two messages
this week. Thanks for being there Jeff and Reggie.
Over the past number of years I have bought four or five Black and
Decker ABMs because that is essentially the only model available
locally when my machine goes belly up--usually in the summer time. I
wish I knew of a better one to purchase. The problem with this
machine--and I hope the manufacturer will listen to this public
complaint--is that the seal on the bucket goes shortly after the
warranty is up and makes black streaks through the dough, making it
inedible of course. I have attemped to purchase from the manufacturer
a replacement bucket but, in addition to the exorbitant replacement
price, was told that my model was no longer manufactured and
replacement parts were not available. However, two, maybe three years
after making that call the model that remains for sale is the mate to
mine. I had two never-out-of-the-box machines in my outbuilding that
are useless to me or to anyone else without the bucket--I can't even
give them away in good conscience. I would like to suggest to bread
bakers that they are wise not to purchase a ABM from Black & Decker.
There, that has relieved my frustration some.
Lorraine in PEI, Canada